Privacy Policy

This Privacy Policy explains how Scout collects, uses, stores, and shares information when you use our website, sign in to the product, connect third-party services, or monitor pages through the platform.

We keep this policy intentionally readable. It is meant to help customers, reviewers, and partners understand what data flows through Scout today while we continue building the service.

We collect information you provide directly, such as your name, email address, account details, billing-related details handled through our payment providers, and any feedback or support messages you send us.

We also collect service data needed to operate Scout, including monitored URLs, scan settings, alert destinations, scan results, logs, uptime checks, usage events, and technical metadata about how the service is used.

• Account information, including login credentials managed through our authentication providers.
• Monitoring configuration, such as sites, pages, schedules, and notification preferences.
• Operational records, such as scan history, issue findings, audit artifacts, and service logs.
• Device, browser, and connection data that help us secure and improve the product.

If you choose to sign in with Google, Scout receives basic account information from Google, which may include your name, email address, profile image, and Google account identifier.

We use Google account data only to authenticate you, create or maintain your Scout account, and support secure access to the service. We do not use Google user data for advertising, and we do not sell that data to third parties.

We use the information we collect to provide and maintain the service, authenticate users, run scans, send alerts, process billing, protect accounts, troubleshoot issues, comply with legal obligations, and improve Scout over time.

• Operate scans, dashboards, alerts, and account features.
• Maintain platform security, detect abuse, and prevent fraud.
• Communicate about account activity, updates, billing, or support issues.
• Analyze product performance and improve the quality of the service.

We share information only as needed to run Scout and support normal business operations. This can include infrastructure providers, authentication providers, payment processors, analytics or error-monitoring vendors, and communication providers that send alerts on your behalf.

We may also disclose information when required by law, to protect our rights or the safety of users, or in connection with a merger, acquisition, or asset transfer.

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

You can update certain account information inside the product, manage notification settings, and remove monitored pages or projects from your account. You may also stop using Google Sign-In and use another supported sign-in method if available.

If you want to request deletion of your account or have questions about your data, use the support or contact channels made available through Scout.

Scout is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review the situation.

If you access Scout from outside the jurisdiction where our systems are operated, you understand that your information may be transferred to and processed in other countries.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date on this page and, when appropriate, provide additional notice inside the service.